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Insights

Every engagement is different.

What we learn from each one shapes the next.

What we notice across talent operations, workforce data and hiring, put in writing.

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Featured · Talent operations · 5 min read

Four workforce numbers your C-suite should already have.

Companies track what recruiting costs. Almost none track whether it actually worked. Cost of vacancy, quality of hire, talent engagement and offer acceptance, and what each one tells you.

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Four stacked frames representing the PACT talent performance framework
Four stacked frames representing the PACT talent performance framework
01
Cost of Vacancy

The cost of the cover, not just the empty seat.

02
Quality of Hire

Did the person you hired actually perform?

03
Talent Engagement

Is your pipeline working — or quietly leaking?

04
Offer Acceptance

What are candidates actually telling you when they say yes — or no?

Target beauty destination retail floor
SEP 2026 · LEADERSHIP MARKET

Target is building its own beauty destination

Define the customer promise first. Then define the talent required to deliver it.

Rising bar chart with blue trend arrow
MAY 2026 · TRANSFORMATION

Talent initiatives that actually moved the bottom line

Five client programmes, what they cost, and what changed in the P and L.

Aerial construction site with cost breakdown annotations
SEP 2026 · WORKFORCE DATA

When labor costs outrun the bid

The labor number on bid day is not always the labor number at mobilization.

Many data strands converging into a single judgment point
SEP 2026 · TALENT OPERATIONS

Why human judgment still wins in recruitment

AI scales recruiting. It does not replace the recruiter.

Light streams flowing between labelled industry sectors
APR 2026 · LEADERSHIP MARKET

Where the good operators went in 2026

Movement patterns across the seven sectors we cover.

Rows of identical spheres with one blue outlier
SEP 2026 · TALENT OPERATIONS

When does an evergreen role become a distraction?

A pipeline should create value. At scale without priorities, it competes with the hires that matter.

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